"We designed and updated our website ourselves, but it could have been better. Jetpack’s (Setū) patience and support throughout the process were great—Rahoul is a fantastic guy, and we really appreciated their expertise. We chose JetPack because they’re local-ish and we value their support for community and voluntary organisations."

"We lacked experience and confidence in editing our existing website and needed someone who didn’t assume we were IT-savvy. The Jetpack (Setū) team were pleasant and friendly, delivering sessions at a pace that felt right for us and providing clear, accessible guidance. Their friendly approach, combined with excellent follow-up and offers of extra help, made the entire process supportive and effective."

"We needed expert advice to optimise our MailChimp and email marketing, tailored to a small/medium charity with limited comms resources. Rahoul’s detailed yet approachable audit gave us practical, achievable short-term and long-term actions that align with our 2024 Comms Strategy. His expertise, friendly approach, and ability to meet us where we are made the process both effective and enjoyable."

"We needed a fresh marketing vision and dynamic media campaign to boost traction for our voter registration project. Jetpack Marketing (Efficax) delivered exactly what we were looking for—creative, technically competent, and with tight project management. They made the complex easy, offering flexibility and responsiveness to emerging challenges, which made the entire process seamless and effective."

"We lacked a strategic social media operation and needed guidance on promoting the Centre’s work and building our team’s capacity. The first session with Jetpack (Efficax) was very comfortable and informative, providing empowerment and confidence to develop a strong social media presence. Rahoul’s common-sense, jargon-free approach made the process engaging and accessible, setting us up for success as we begin this journey."

"We wanted to build a quality, personalised monthly conversation with senior-level business leaders in the East Midlands. Jetpack (Efficax), as a locally-based agency, delivered exactly what we needed—establishing, testing, and reporting on outcomes for our newsletter with expertise and transparency. The team has been thoughtful, responsive, and engaged, providing valuable solutions and creating a newsletter that resonates with our audience through its exclusivity and value."

"We had no online presence and urgently needed a website to raise our profile and host online donations. Jetpack (Setū) provided sound advice, understood our goals as a charity, and delivered a sleek, professional website we can build on. Rahoul and the team were considerate, patient, and easy to work with—offering straightforward solutions, clear communication, and generous support at a reasonable cost. It’s amazing how easy setting up a professional working site can be in the hands of the right people."

"Our outdated website and lack of an efficient IT system were holding us back, and we needed a solution that allowed staff to work securely and log customer details effectively. Rahoul has been incredibly patient, understanding, and supportive—listening to our vision, guiding us on the best system, and encouraging us to use updated testimonials to showcase Adhar’s positive impact. His approachable and friendly manner, combined with his expertise, has made the process smooth and built a trusting working relationship we hope to continue."

"When I launched my company, I didn’t know enough about social media marketing or setting up a website, but Jetpack (Setū) provided a professional, knowledgeable approach tailored to my needs. They created a stunning website that reflects my core values, from sustainability-focused posts to eco-friendly printing, and have been incredibly efficient, friendly, and responsive to every request. Their ability to work around my busy schedule and handle my marketing needs effortlessly has been invaluable—my business wouldn’t be where it is today without them."